PRIVACY POLICY
BIRAH ATILIER FASHION
Effective Date: October 15, 2026
1. Introduction
Welcome to BIRAH ATILIER FASHION. We value your privacy and are committed to protecting your personal information when you visit our website, browse our fashion collections, purchase clothing or accessories, or communicate with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with our website and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. We handle personal information in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023, where applicable.
2. Information We Collect
We may collect the following categories of personal information when you use our website or purchase our products.
2.1 Personal Identification Information
This may include:
- Full name.
- Email address.
- Telephone number.
- Billing address.
- Shipping or delivery address.
2.2 Order and Transaction Information
When you place an order, we may collect information relating to:
- Products purchased, including clothing, fashion accessories, sizes, colours, and quantities.
- Order history and order confirmation details.
- Billing and delivery information.
- Payment status and transaction references.
Payments may be processed by third-party payment service providers. We do not intentionally store complete payment card details on our website unless expressly disclosed and appropriately secured.
2.3 Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address.
- Browser type and device information.
- Operating system.
- Pages visited and interactions with our website.
- Referral sources and general website usage data.
- Cookie and similar tracking information, where applicable.
2.4 Information You Provide Directly
We may collect information you voluntarily provide when you contact customer support, submit an enquiry, complete a form, participate in a promotion, or communicate with us through our available channels.
3. How We Use Your Information
BIRAH ATILIER FASHION may use your personal information to:
- Process, confirm, and fulfil orders.
- Arrange shipping, delivery, exchanges, and returns.
- Communicate order updates and delivery notifications.
- Respond to customer enquiries and provide support.
- Process payments, refunds, and eligible adjustments.
- Manage your customer account, where available.
- Improve our website, products, services, and shopping experience.
- Detect and prevent fraud, unauthorised transactions, and misuse of our website.
- Send promotional messages, fashion updates, offers, and newsletters where permitted by law and subject to your preferences.
- Comply with applicable legal, regulatory, accounting, and tax obligations.
We only use personal information for purposes that are lawful and appropriate to our relationship with you.
4. Legal Basis for Processing
Where required by applicable data protection law, we process personal information on one or more lawful bases, including:
- Contractual necessity: To process your orders and provide the products or services you request.
- Legal obligations: To meet applicable legal, tax, accounting, and regulatory requirements.
- Legitimate interests: To maintain website security, prevent fraud, improve our services, and manage our business, where these interests do not override your rights.
- Consent: Where you have given consent for activities such as certain marketing communications or optional cookies.
Where processing relies on consent, you may withdraw that consent at any time, subject to applicable legal requirements.
5. Payment Security
We may offer payment options through third-party payment gateways or financial service providers.
Your payment information may be collected and processed directly by the relevant provider under its own privacy policy and security procedures. We encourage you to review the privacy terms of any payment provider you use.
BIRAH ATILIER FASHION does not request your banking PIN, online banking password, or one-time password through ordinary customer service messages.
6. Sharing Your Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted third parties where necessary to operate our business, including:
- Payment providers: To process transactions and verify payment status.
- Delivery and logistics companies: To deliver purchased products to your specified address.
- Website hosting and technical providers: To maintain our website, hosting environment, and related systems.
- Analytics and marketing providers: To understand website performance and manage permitted advertising activities.
- Professional advisers: Such as legal, accounting, or auditing professionals where necessary.
- Public authorities and regulators: Where disclosure is required by law or is necessary to protect our legal rights.
We expect service providers handling personal information on our behalf to apply appropriate safeguards and use the information only for authorised purposes.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and enhance your shopping experience.
These technologies may help us to:
- Remember items in your shopping cart.
- Maintain login sessions and account preferences.
- Understand how visitors use our website.
- Improve website performance and security.
- Measure marketing effectiveness, where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, checkout, account access, or other website features.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, dispute resolution, fraud prevention, and compliance with legal obligations.
The retention period may vary depending on the type of information and the circumstances in which it was collected.
When personal information is no longer required, we will take appropriate steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include access controls, security updates, secure hosting arrangements, and appropriate safeguards for information shared with service providers.
Although we work to protect your information, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage you to use secure devices and protect your account credentials.
10. International Data Transfers
Some of our website hosting providers, payment processors, or other service providers may process personal information outside Nigeria.
Where personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are in place where required.
11. Your Privacy Rights
Subject to applicable law and any relevant limitations, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Request restrictions on certain processing activities.
- Object to certain types of processing.
- Request a copy of your personal information in a commonly used electronic format, where applicable.
- Withdraw consent where processing is based on consent.
- Opt out of direct marketing communications.
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, contact us using the details provided in the Contact Us section below. We may need to verify your identity before acting on your request.
We will respond to privacy requests in accordance with applicable legal requirements.
12. Marketing Communications
We may send you information about new collections, special offers, fashion trends, promotions, and other products or services where permitted by law.
You can opt out of promotional emails by using the unsubscribe link included in the message, where available, or by contacting us directly.
Opting out of promotional communications will not prevent us from sending essential messages about your orders, payments, deliveries, or other service-related matters.
13. Third-Party Websites
Our website may contain links to third-party websites, including payment services, social media platforms, delivery services, and other external resources.
We do not control the privacy practices, content, or security of third-party websites. Your interactions with those websites are governed by their own terms and privacy policies.
We recommend reviewing their privacy policies before providing personal information.
14. Children’s Privacy
Our website and products are intended for general retail customers and are not knowingly designed to collect personal information from children in circumstances where parental consent or other legal safeguards are required.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, or applicable laws.
Any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal information.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your personal information is handled, please contact us using the details below.
Business Name: BIRAH ATILIER FASHION
Address: No. 14, Alfa Nda Street, Lagos, Lagos State, Nigeria
Phone: 7068102140
Email: info@birahatilier.com
We will review your enquiry and respond within the timeframe required by applicable law.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy.
